Contact Kiwa ASI
Questions about certification, audits, training or an existing certificate? Call 1 (800) 477-0778, email US.Info@kiwa-asi.com or send us a message, and the right member of our team will get back to you.
- Certification & Audits
- Training
- Consulting
- St. Louis Area Office
Send Us a Message
Tell us what you need and we'll route your message to the right team.
Contact Details
Reach Kiwa ASI by phone, email or the contact form. For pricing, the quote request form collects the details we need to prepare a quote.
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Call
1 (800) 477-0778
Talk with our team about certification, audits, training and scheduling. Call now
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Email
US.Info@kiwa-asi.com
Send questions, documents or requests. Email Kiwa ASI
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Visit
500 NW Plaza Dr, Suite 700, St. Ann, MO 63074
Our office is in the St. Louis area. Get directions
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Pricing
Request a quote
Tell us about your site and the standard or service you need, and we'll prepare a quote.
How We Can Help
Send any question through the form or by email. These pages answer the most common requests directly.
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Certification
Certification and audits
Ask about audit scope, scheduling or pricing for your site, or request a quote.
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Training
Food safety training
Find live online courses with dates and registration, or ask about on-site training for your team (on-site training).
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Consulting
Consulting
Ask about food safety plans, gap assessments and program support. Consulting is delivered separately from certification to protect impartiality.
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Join our team
Careers
Apply for remote contract food safety auditor roles.
For Certified Clients
Use these forms for notifications, complaints and appeals, so your request goes straight to the people who handle it.
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Notification
Report a recall, outbreak or regulatory event
Certified clients must notify Kiwa ASI in writing of recalls, outbreaks and significant regulatory food safety events. Use the notification form.
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Complaints
File a complaint
Tell us about a concern with our service so we can look into it and resolve it.
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Appeals
Appeal a certification decision
Clients can appeal certification decisions, including the classification of audit findings, denial, suspension or withdrawal. There's no fee, and appeals are reviewed by personnel who weren't involved in the decision.
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Banners
Show your certification
Certified clients can order a banner to display their certification.
What to Include in Your Message
A few details help us route your request and answer it faster.
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Company and site
Your company name and the site location (city and state).
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Standard or service
The certification, audit, training course or consulting service you're asking about.
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Where you are now
Whether you're certified today, and your current or target audit date.
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Best way to reach you
Your phone number and email, and the best time to call.
Contact FAQs
More answers are on our FAQ page.
How do I contact Kiwa ASI?
Call 1 (800) 477-0778, email US.Info@kiwa-asi.com, or send a message with the contact form on this page.
What is Kiwa ASI's phone number?
Kiwa ASI's phone number is 1 (800) 477-0778.
What is Kiwa ASI's email address?
Email Kiwa ASI at US.Info@kiwa-asi.com.
Where is Kiwa ASI located?
Kiwa ASI's office is at 500 NW Plaza Dr, Suite 700, St. Ann, MO 63074, in the St. Louis area. Get directions.
How do I request a quote?
Use the quote request form. Tell us about your site and the standard or service you need, and we'll prepare a quote.
How do I report a recall, outbreak or significant regulatory event?
Certified clients must notify Kiwa ASI in writing. Use the recall, outbreak or significant regulatory food safety notification form.
How do I file a complaint?
Use the customer complaint form to tell us about a concern with our service.
How do I appeal a certification decision?
See customer appeals. Clients can appeal certification decisions, including the classification of audit findings, denial, suspension or withdrawal. There's no fee, and appeals are reviewed by personnel who weren't involved in the decision.
How do I register for a training course?
Live online courses are listed on the training page, with dates and registration on each course page. For training at your facility, see on-site training or contact us.
When will I receive my invoice?
Invoices are sent by email after the technical review and billing process is complete.
How do I apply for a job at Kiwa ASI?
See careers for current openings and the online application.
Is Kiwa ASI part of Kiwa?
Yes. ASI joined the Kiwa group on December 1, 2022. Learn more about us and about Kiwa.
Ready to talk with Kiwa ASI?
Request a quote, call our team or send a message, and we'll help you with certification, audits and training.
Kiwa ASI is a food safety auditing, certification, training and consulting company and part of the Kiwa group. Learn more about us and about Kiwa.