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How to Get a Third-Party Audit as a Private Label Supplier

ASI can be your trusted partner in ensuring a successful private label audit for the retail store you manufacture for. With our expertise and experience, we provide comprehensive audit preparation, guidance, and support, helping your company meet and exceed retailer standards with confidence and precision.

ASI Audit Process:
 

At ASI, we understand the critical importance of third-party audits in the retail industry. Private label retailers often require their suppliers to undergo third-party audits as part of their supplier qualification and quality assurance processes.

These audits help private label retailers ensure that the products they sell under their own brand meet specific quality and safety standards.

  • Overview: Our comprehensive third-party audit process includes pre-assessment, on-site audits, reporting, and continuous improvement.
  • Selecting Auditors: We work with experienced and qualified auditors who understand your industry.
  • On-Site Audits: Our experts conduct thorough on-site audits, reviewing documentation and operations.
  • Reporting and Recommendations: You'll receive clear, actionable reports with recommendations for improvement.
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Welcome to our comprehensive guide on obtaining a third-party audit as a supplier for private label retailers. Ensuring compliance and quality is key to building successful partnerships with retailers. Here, we'll walk you through the step-by-step process.

 

Section 1: Understand Retailer Requirements

Understanding the specific audit requirements and standards set by private label retailers is the first crucial step. It's essential to align your operations with these standards to establish a strong partnership.

 

Key Tips:

  • Conduct thorough research on the retailer's specific audit criteria.
  • Seek clarification from the retailer if any requirements are unclear.
  • Stay updated with any changes or updates to their standards.

 

Andrew Wood
ASI, Director of Business Development
 

Section 2: Assess Current Compliance

Evaluating your current operations is vital to identify areas of compliance and non-compliance with retailer standards. This assessment will help you address any gaps and prepare for the audit.

Steps to Follow:

  • Review your existing processes, quality control measures, and documentation.
  • Identify any areas where your operations may not align with the retailer's standards.
  • Develop an action plan to rectify non-compliance issues.

Section 3: Select a Reputable Audit Provider 

Selecting a qualified and accredited third-party audit provider is essential to ensure a reliable and unbiased assessment of your operations.

Considerations:

  • Look for audit providers with experience in your industry.
  • Check their accreditation and reputation in the auditing field.
  • Evaluate their understanding of the retailer's standards.

 

Tyler Williams 
ASI, CEO

Section 4: Pre-Audit Assessment  

Conducting an internal audit or pre-assessment helps you proactively identify and rectify compliance gaps before the official third-party audit.

Best Practices:

  • Engage internal or external auditors to perform a comprehensive assessment.
  • Address any non-compliance issues and implement corrective actions.
  • Ensure all documentation is up to date and readily accessible.

Section 5: Documentation Preparation  

Organize all necessary documentation, including quality control procedures, certifications, and records, to demonstrate your commitment to compliance.

Documentation Checklist:

  • Quality control procedures and policies.
  • Certifications relevant to your industry (e.g., HACCP, SQF).
  • Records of previous audits and corrective actions.
  • Supplier qualification documents.

Section 6: Audit Request Submission 

Formally request an audit by contacting the chosen third-party audit provider. Ensure all relevant details and requirements are communicated clearly.

Steps to Follow:

  • Contact the audit provider via email or phone.
  • Provide them with your company information and audit requirements.
  • Schedule a suitable date for the audit.

Section 7: Schedule the Audit 

Coordinate with the audit provider to set the audit date and time, ensuring it aligns with your operational schedule.

 

Scheduling Tips:

  • Plan well in advance to accommodate audit preparation.
  • Communicate with the provider to confirm availability and logistics.
  • Ensure key staff members are available during the audit.

 

 

Lexus Pointer 
ASI, Lead Scheduling & Quoting Coordinator

Section 8: Staff Training 

Training your staff is essential to ensure they understand the audit process and expectations. Well-prepared employees contribute to a successful audit.

Training Steps:

  • Conduct training sessions on audit procedures and expectations.
  • Emphasize the importance of cooperation and transparency during the audit.
  • Encourage staff to ask questions and seek clarification.

Section 9: Facility Preparation  

Prepare your facility for the audit, ensuring it's clean, organized, and compliant with safety standards. A well-prepared facility reflects positively on your commitment to quality.

Facility Preparation Checklist:

  • Ensure cleanliness and orderliness.
  • Confirm that safety equipment is in place and functioning.
  • Arrange a designated area for the auditors to work.

Section 10: Product Samples 

If required, provide product samples or prototypes for evaluation during the audit. These samples should represent the quality and standards you maintain.

Sample Preparation:

  • Select samples that meet or exceed quality standards.
  • Ensure samples are well-labeled and easily identifiable.
  • Provide documentation related to sample handling and testing.

Section 11: Audit Day Logistics 

Prepare for a seamless audit day by arranging suitable facilities and resources for auditors, including meeting rooms, access to records, and any necessary equipment.

 

Logistics Planning:

  • Ensure auditors have access to all required documents.
  • Provide comfortable working conditions, including seating and lighting.
  • Be available to address any logistical issues that may arise.

 

Erica Schulte
ASI, Technical Assisitant

Section 12: Audit Conduct 

During the audit, facilitate the process by allowing auditors to review documentation, interview staff, and conduct inspections. Cooperation and transparency are essential.

 

Audit Facilitation Tips:

  • Answer auditor questions truthfully and provide requested information promptly.
  • Encourage staff to cooperate and follow auditor instructions.
  • Be prepared for on-site inspections and walkthroughs.
Andrew Mason
ASI, Compliance Manager

Section 13: Corrective Actions 

Address any non-compliance issues identified during the audit promptly and comprehensively. Taking corrective actions demonstrates your commitment to improvement.

Corrective Action Steps:

  • Analyze the audit findings and identify the root causes of non-compliance.
  • Develop a corrective action plan with specific steps and timelines.
  • Implement the plan and monitor progress closely.

Section 14: Audit Report Review 

After the audit, carefully review the audit report provided by the third-party auditor. This report is a crucial document for understanding your compliance status.

Review Process:

  • Verify the accuracy and completeness of the audit report.
  • Address any discrepancies or concerns with the auditor or audit provider.
  • Use the report as a basis for ongoing improvement efforts.

Section 15: Communication with Retailer 

Share the audit results and any corrective actions taken with the private label retailer. Transparent communication builds trust and strengthens the supplier-retailer relationship.

Communication Guidelines:

  • Provide a comprehensive summary of the audit report and findings.
  • Explain the corrective actions taken to address non-compliance issues.
  • Solicit feedback and engage in open dialogue with the retailer.

Section 16: Continual Improvement  

Implement a plan for continuous improvement to prevent future compliance issues. Consistently improving your operations is key to maintaining compliance.

Continuous Improvement Steps:

  • Develop an improvement plan based on audit findings and feedback.
  • Monitor progress and track improvements over time.
  • Continuously update and enhance your quality control measures.

By following these steps, with ASI's guidance and expertise, you can successfully undergo a third-party audit and demonstrate your commitment to quality and compliance, ultimately building strong and lasting partnerships with private label retailers.