Frequently Asked Questions
General Questions
What does ASI stand for?
When ASI was founded in the 1930’s, “ASI” was an acronym for “American Sanitation Institute”. Although the letters no longer carry any specific meaning, they were kept as a homage to their rich history.
How long has ASI been in business?
ASI has been offering solutions to the food industry since the 1930’s.
Who do I contact in the event of a recall?
All clients shall notify ASI in writing at recalls@asifood.com.
When will I receive my invoice?
An invoice will be sent via email after the technical review and billing process is complete. This process typically takes between 3-5 business days.
How do I schedule an audit?
Please call ASI at 800-477-0778 or email info@asifood.com to schedule your audit.
I have an appeal, complaint or dispute, who do I contact?
Please send all formal appeals, complaints or disputes to info@asifood.com.
Who is ASI's Accreditation Body?
ANAB
ANAB, or the ANSI National Accreditation Board, is a non-profit organization that provides accreditation services and training to public and private sector organizations around the world. With over 2,500 accredited organizations in over 80 countries, ANAB is the largest accreditation body in North America.
ANAB's mission is to "foster confidence in the competence of organizations that provide products, services, and systems that meet the requirements of relevant standards." To do this, ANAB accredits organizations that meet rigorous standards for competence, management systems, and personnel.
Auditing Questions
How long is a typical audit?
The audit duration is determined by a number of factors, such as, facility size, number of employees, number of products, risk-level, audit standard, etc.
- cGMP audits are typically 1 day for small to medium size operations. For more complex operations it can extend to 2 days.
- GFSI Global Market audits are almost always 1 day.
- SQF and CSQ audits are typically 2-2.5 days, but can range from 1.5-3.5 days depending on the complexity of the operations.
I just implemented my safety and/or quality program, how many days of records do I need to receive an audit?
Generally, we ask that clients have a minimum of 60 days of records before we audit. However, there are exceptions to this requirement (i.e., if an audit is needed per a state requirement before processing can begin).
What is the lead time to schedule an audit?
Generally, we ask that clients schedule their audit a minimum of 3 months ahead of their audit window to get their desired dates. However, ASI can still accommodate clients who need to schedule closer to their audit window, but the client will not have as much flexibility with the audit dates. Additionally, clients can schedule their audit before the 3 months.
When will I receive my certificate?
Certificates are issued after the technical review process is complete and the invoice is paid.
What are the qualifications of ASI Auditors?
Qualifications vary depending on the audit standard. However, all ASI auditors are required to go through ASI’s auditor training and meet specific internal requirements related to their degree, professional certifications, and specific industry requirements to name a few.
Who accepts ASI’s audits?
ASI has been in the industry since the 1930’s, which means the ASI name is very well-known and accepted by most large retailers and manufacturers. If you want to know if ASI’s audits are accepted by a specific retailer or manufacturer, contact us.
How do I schedule an audit?
To schedule an audit, please call 1-800-477-0778 or email info@asifood.com.
Can I change my audit date?
You can cancel or change your audit date at any time by contacting the ASI Scheduling Department. Canceling or moving your audit close to the audit date will result in a cancelation fee plus any non-refundable travel expenses. If the audit is aborted the day of the audit, you will be charged full price plus travel expenses.
Consulting Questions
Why would I hire an ASI consultant instead of performing this work internally?
ASI does not require organizations to get consulting services to pass an audit. If your organization has the time, resources, and competent personnel to write and implement your safety and quality program, great!
However, most organizations do not have the resources or wish to become compliant to a specific standard relatively quickly. In these situations, hiring an ASI consultant can ensure your safety and quality program is compliant with the applicable standard in a short period of time, for a reasonable price.
What are the qualifications of ASI consultants?
Consultant qualification will vary depending on the industry. However, all ASI consultants are required to go through ASI’s consultant training and meet specific internal requirements related to their degree, professional certifications, and specific industry requirements to name a few.
What is the difference between HACCP and a Food Safety Plan?
Hazard Analysis and Critical Control Points (HACCP) is a preventive food safety strategy that is a systematic approach to the identification and assessment of the risk of hazards from a particular food or food production process or practice and the control of those hazards that are reasonably likely to occur. HACCP systems have been mandated by U.S. Federal regulations issued by the Food and Drug Administration (FDA) for seafood and juice and by the Food Safety and Inspection Service (FSIS) for meat and poultry.
The preventive controls approach to controlling hazards used in a Food Safety Plan incorporates the use of risk-based HACCP principles in its development. Although a Food Safety Plan and a HACCP plan are similar, they are not identical.
What is the difference between validation and verification?
Verification – The application of methods, procedures, tests and other evaluations, in addition to monitoring, to determine whether a control measure or combination of control measures is or has been operating as intended and to establish the validity of the food safety plan.
Are we doing what we say we’re doing?
Validation – Obtaining and evaluating scientific and technical evidence that a control measure, combination of control measures, or the food safety plan as a whole, when properly implemented is capable of effectively controlling the identified hazards.
Is what we are doing going to work?
Training Questions
Can I pay for one online course and have multiple people attend?
No. Training certificates are only issued to the individual that signs up for the online course. If you wish to train multiple employees, we have online virtual training and onsite training options.
Does ASI offer customized training?
Yes. We can customize our existing trainings for your specific industry or need, or work with your organization to create a custom training to meet your organization’s needs.
Do I still need HACCP training if I have PCQI training?
Yes. HACCP and PCQI training, although similar, are not the same. PCQI is required to meet FDA food regulations whereas HACCP training meets the requirements of several standards and industries.